Please select your purchase items carefully, as once a product has been paid for, and goods received in working order, you will not be eligible for refund or exchange.
We do not accept returns for items ordered incorrectly or due to a change of mind.
Exchange & return are allowed with following terms:-
Exchanges can only be done for items with defects. Defects include holes, faulty stitching and discoloration. Loose threads, size issues and removable stains will not be considered as defects.
All returns notifications must be made within 3 days of delivery date. Any re-delivery charges are the responsibility of the customer.
During packing, we perform general checks on the zips and fabric.
Exchanges can only be done for similar items in the same size and same color subject to availability.
Applicable for Exchange*:
1) Wrong Merchandise Shipped
2) Defective goods
3) Items must remain unworn and unwashed, attached with label tag. We do not allow exchange or refund once label tag has been removed, or the items are not in its original, resellable conditions.
*Please deliver the return items to our address within 7 days upon receiving the our email via any courier method of your choice. All return postage are to be borne by customers. Aries reserves the right to refuse/reject any request if the returned item(s) failed to reach to us within 7 days.
All items sold are not refundable, we will issue store credit to you only if (i) the item is having defect and there is no more stock to replace your purchase or (ii) the purchased items went out of stock and no longer available to be pre-ordered. For exchange request, please note that we only provide exchange service for same item with different sizing and exchange request can only be made once for every purchase.
How do I return Defective Items ?
Follow step by step Sample of template email for RETURN
Email subject : RETURN FORM
TRACKING NUMBER : ( Kindly provide tracking number of the return parcel )
PRODUCT(s) NAME :
REASONS : example ( Defective Items- attach photo(s) if possible / Incorrect item received )